An error in updating your system has occurred sp2
0xc0000005 is a very broad and frequently occurred error code and there is no need to pay a PC repair guy when you encounter it.
You can follow steps in this page to solve it quickly and easily and save hundreds of dollars.
When the error message is closed, usually the software will be closed as well.
The error means the software want to use system memory improperly.
The most precious thing is data stored on computer and some Windows error may lead to data directly or indirectly.
Not long ago, Symantec Antivirus software was a well-known cause to 0x C0000005, which can be fixed by simply updating the software.
Besides, this error code can be outcome of using some third-party applications, and you should check their website or technical support to see whether this problem is noticed.
The error code 0x C0000005 also happens to other situations with different messages such as when you attempt to install system, perform certain function, launch system built-in tools, etc.
You may meet one of the following messages when the error occurs: An application error has occurred and an application error log is being generated.