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Analysts and commentators have reported varying figures for its annual revenue, ranging from million in 2004, million in 2005, and , there have been no substantive changes to the usefulness or non-advertising nature of the site—no banner ads, charges for a few services provided to businesses.
The company was believed to be owned principally by Newmark, Buckmaster and e Bay (the three board members).
As a response to charges of discrimination and negative stereotyping, Buckmaster explained that the company's policy is a response to user feedback requesting the warning on the more sexually explicit sections, including "men seeking men".
The company has been pressured by San Francisco Department of Public Health officials, prompting Jim Buckmaster to state that the site has a very small staff and that the public "must police themselves".
On March 22, 2018, Craigslist discontinued its "Personals" section in the United States in response to the passing of the Stop Enabling Sex Traffickers Act (SESTA), which removes Section 230 safe harbours for interactive services knowingly involved in illegal sex trafficking.
e Bay owned approximately 25%, and Newmark is believed to own the largest stake.
to "remedy the substantial and ongoing harm to fair competition" that Craigslist claimed was constituted by e Bay's actions as Craigslist shareholders; the company claimed that it had used its minority stake to gain access to confidential information, which it then used as part of its competing service Kijiji. announced that it would divest its stake back to Craigslist for an undisclosed amount, and settle its litigation with the company.