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But I can't blame you for saying that when you see some of the things offered by subscription SMS. Some information relevant to Telstra customers regarding Premium Calls and SMS can be found on their web site.Most other carriers and phone providers including the smaller ones that resell have similar web pages, so it won't hurt to check their web site.(You must lodge the complaint to dispute the charges though!!): ACIF Complaints Handling Code of Conduct If you are not happy with the resolution offered, you can escalate the complaint to the TIO. will just refer you back to your Carriage Provider if you havent lodged a complaint/tried to resolve it with them first) TIO Mobile Premium Services information page ACMA Premium Services webpage ACMA Spam complaint form – SMS and MMS spam ACCC Premium SMS information page If you want to know who the Content Provider is, use one of the premium txt number lookups: https:// Opinions will vary widely, but here goes: I do use two premium services, neither of them are subscriptions: Yarra Trams and Connex (real-time public transport info in Melbourne).But today i got a sms again from: 19951111 and on my bill they charged me again .09...It looks like sending STOP does not work on their system :( That was the fisrt thing I had disabled on my mobile when I bought my phone, a preventative measure, so that there was no chance I could be "stung", I also have no need to access Premium SMS numbers.I received an SMS from 19994333 while I was at home watching television, only realised this as about 15 minutes later I happened to get online and check my prepaid mobile account to see how my call charges were.
You are also within your rights to not pay the disputed charges on your bill, until the complaint is resolved (one way or the other).Note that the initial advertisement for the service must contain the provider name, and your phone service provider must also provide this information on request."] Given the amount of threads being created about receiving unsolicited Premium SMS's, it is time to create a single thread for discussion (so as to keep it all in one place, the topic has been much the same in the separate threads).Regardless of carrier/Premium SMS number, please use this thread to discuss unsolicited Premium SMS issues.The procedure you should follow to dispute the charges on your bill is the same regardless of your Carriage Provider.to the Premium SMS number to prevent any further charges being incurred.